Free Counseling and Advice Every Startup and Growing Business Needs To Succeed

Business counseling fees can be extremely expensive and not knowing where to turn for business advice can be a significant waste of valuable time. That is why there are 80 Business Information Centers (BICs) in the United States and over 1,100 Small Business Development Centers (SBDCs). Not only do they provide small business owners with free counseling, but they also have an extensive reference library of books, publications, and video tapes. Small Business Development centers and Business Information Centers help with start-up business planning or assist in expanding an existing business.

BICs are partnered with the Service Corps of Retired Executives (SCORE) to provide businesses with free business counseling. Retired business men and women volunteer their expertise and experience to assist with any issues that may be confronting your business. These men and women can also assist you in developing a customized business plan for your specific business needs. There are over 10,500 SCORE volunteers in 389 chapter locations who assist small businesses across the country. SCORE also provides an online counseling initiative for businesses. More information on this can be obtained at the SBA.gov website.

Business Information Centers are constantly adding new resources to serve the needs in their local business community. Some BICs, such as the Sacramento Business Information Centers, offer bookkeeping, tax planning, budgeting, business financing and loan information, developing business plans, legal information, management skills, and marketing techniques to name a few of the areas BICs specialize in. The majority of all major cities provide BICs.

The Small Business Development centers are a training resource which is a cooperative effort of the private sector, the educational community and federal, state and local governments. It is the Small Business Administration’s (SBA’s) largest resource partner and an initiative that enhances economic development by providing small businesses with management and technical assistance. There are more than 1,100 SBDC lead and service centers located around the country. To locate the nearest development center to you visit the following page created by the Small Business Administration (SBA): http://www.sba.gov/sbdc/sbdcnear.html.

Further information on SCORE can be found at SCORE.org. Their website contains more free information for businesses including a unique template gallery which gives businesses templates for business plans, cash flow projection reports, balance sheets, break even analysis reports, cash flow statements, competitive analysis reports, and more. You can also locate the nearest SCORE office via their website.

The SBDCs, SCORE, and the Women’s Business Center all fit into the SBA’s Office of Entrepreneurial Development.

Drug Rehab Center – How to Choose the Right One

The good news about treating drug addiction is that there are many centers out there for you to choose from, attend and get the much needed help or assistance you can get. But it also poses some problems as you may not know the right one to attend. This article is written to help you. You should look out for what is discussed in this article when searching for the right center to attend.

One of the things you must look at is the number of years the center has been in business. A center with lots of years of experience is in the best position to help you. It means that they have helped several human beings like you to overcome their addiction problem. Also, keep in mind the reputation of the center. If it’s not a center that is well known, it is appropriate that you keep searching. Ensure that the center maintains high quality. You can check at the better business bureau for more information.

Another thing you should look at is the available facilities at the center. You must not forget this. Does the center have adequate rooms for patients? Is the center medically equipped? You also need to look at the staff. Are they qualified? Check their qualification. They should be experienced in handling human beings grappling with drug addiction.

Another factor you should keep in mind is the number of human beings they have helped in the past. I often advise people like you to ask politely if they can contact and confirm the testimonies of the people who have attended the center. If the center cannot give you the opportunity despite putting lots of testimonials on their website, it is a sign that the testimonials are not true. So, it is appropriate to keep searching for a center that will allow you verify the claims of past patients.

It is not appropriate to take the words of a friend or an associate when searching for a drug rehab center. Make sure that you carry out adequate research to know if the center is right for you or not. You need help and should therefore avoid fraudulent centers that will not help you overcome your addiction problem.

Should You Use a Hosted Call Center Solution? 4 Tips You Must Know

Nowadays, customer care has become an important element in determining the success of a business. In order to enhance the quality of customer service, it is time for you to consider getting your business a hosted call center solution. This particular system is meant to connect your customer service team to your customers so that your customer will be obtaining prompt support from time to time. There is no additional call center software and equipment involved. You just need to invest a lump sum of money on this particular solution and it will help to deliver exceptional customer support on your behalf.

Now, the key issue here is how great a hosted call center solution is for your business. Do you really need it? Here are some practical points you should consider.

• First of all, you need to ask yourself honestly whether your organization needs a business call center. Please bear in mind that the size of your organization is not the key determinant. It comes back to your business. Is your business growing rapidly? If the answer is yes, then this solution would be helpful to boost your sales. In order to keep your business running efficiently, you should get a customer support center to back up your sales team.

• Secondly, let’s take a look at your technical support team. Do you have a strong team? Are your technical team members competent? Seriously speaking, you will never have a strong customer service team if your technical side fails to provide good technical support. You can’t resolve your in-house call center issues if you don’t have experts in your organization. You are advised to get a hosted call center solution to manage all the problems for you. Don’t worry if your organization is too small and you don’t have technical staff. Having the particular solution is sufficient. You will be able to practice good customer care with this system.

• Thirdly, in order to invest in this system, you need to allocate some fund for it. Let’s work out the budget. For your information, you need to get ready a sum of money to pay for the upfront fee if you want to set up hosted call center. In addition, you need to pay for the monthly subscription fee too. You are advised to contact the service providers to find out the exact prices first. It is important to know your cost of investment before making any decision.

• It is not necessary for you to gather all your customer service officers at one place. In order to save cost during economy downturn, many companies allow their staff to work at home. It is not necessary for you to set your call center at one fixed place. By having this new system, your customer service officers can work independently from home. You can save a lot of money on renting an office space for your employees.

For big companies, if they have many offices located at different business locations, their staff can also work remotely using this new technology.

After going through the points mentioned above, I believe you will be able to make better decision now.