Reasons to Have a Data Center Disaster Recovery Plan

Fire damage, floods, hurricanes, earthquakes, or other destructive events can mean the end of thousands of important files. Losing a small amount of information due to a power outage can be an annoyance. Losing the data for an entire organization is a disaster.

Having a good data center disaster recovery plan in place can mean the difference between success and failure. That’s because safeguarding information is a data center’s number one job. If that information is lost for any reason, the data center has failed in its main objective. A disaster recovery plan is necessary for success.

Losing Data Costs Time and Money
Losing data to a disastrous event is not only an inconvenience, it costs money. That’s because recovering vital business information, if possible at all, can be time consuming and expensive.

Each day that passes between the data loss and the recovery of that data means lost business hours, less chance of successful recovery, and more expensive recovery. A successful disaster recovery plan can help save you money.

In addition, for some data centers, lost data can be time-sensitive. Waiting a week for that information can make it useless. Even waiting a day can be too long. That’s why it’s important to have a disaster recovery plan in place that allows you to recover data from the moment of the disaster.

How Important is Your Data?
If the data center is down, the rest of the business may not be able to function properly. In fact, some studies have shown that computer outages of more than ten days can cause permanent financial damage to a company. Within 5 years, half of those businesses have closed their doors.

Your information is vital to your business, and that’s why a data recovery plan is simply common sense. Recovery from a disaster needs to be straight-forward, and it can mean the difference between a short-term inconvenience and the end of your organization.

Implementing a Disaster Recovery Plan
The first step toward reducing the impact of a disaster is to obtain a disaster recovery planning guide and disaster recovery templates. After investing in these items, the strategy for recovery needs to be planned in detail. Having a vague idea of your recovery plan is not going to save you from data loss.

Like any precautionary measure, the upfront planning for disaster recovery can seem like a waste of valuable company time and resources. However, your organization will be grateful that it is prepared if disaster does strike.

A proper disaster recovery plan should also include an assessment of risk and the impact of a loss of information. This allows the company to prioritize data center operations, an important step in recovering business viability.

An additional integral component to any plan for business continuity should be rigorous and regular testing. Disaster recovery plans should be tested and reviewed on a regular basis. This ensures that the plan is ready for a true emergency situation.

Safeguard the Future Success of Your Organization
Problems with hardware or software often strike when usage is at its highest point. That usually means a very busy time for the organization. Peak usage times, while some of the most vulnerable, are also the last time you want your data center to have a crisis.

It is important not to be lulled into a false sense of security by the seeming reliability of your systems. Modern technology runs perfectly right up until the time it doesn’t. You don’t want that time to be the downfall of your business. Implement a disaster recovery plan, and safeguard both your data and the future success of your organization.

IT Business Opportunities Centering On Security

Information security isn’t always the first thing that most business owners think of, but it really should be. In this day and age where hackers run rampant, no information is safe, whether business or personal. Although this paints a bleak picture for business owners, it can open up a world of opportunity for trained information technology professionals. As long as there is information that needs to be secured, there is a need for someone to provide that security, and this is where you step in.

So how does information theft translate into a business opportunity in the IT realm? Think about it this way… there is almost no business these days that doesn’t use computers. From storing customer information to creating business plans and launching and maintaining a website, there are any number of legitimate business uses for computers. And each of these uses can be turned to the advantage of a skilled hacker.

Anywhere that your business information is stored or maintained can become vulnerable to attack. That means it’s not good enough for a business to start up a site, advertise and do business, it is also necessary to pay close attention to information security. If you’re going to put your business out there in the cloud, then you’re going to want to make sure that it remains safe.

Unfortunately, for most business owners the concept of ensuring the safety of their records and data is a complete mystery. They may be just barely able to understand the mechanics of running their business from a computer standpoint, but in most cases that’s as far as it goes. And that’s why this particular area can present a real, lucrative business opportunity for the information technology professional.

You can step in and assure business owners that all necessary steps will be taken in order to provide information security. Whether it involves encrypting, encoding or employing anti-virus programs in order to improve website safety, there is any number of ways that you can provide service to businesses. And the appeal to business owners is not only having someone with the necessary expertise handling this particular aspect of their work, but also freeing up time and resources that they may not be able to devote to the security process.

Besides being a time saver, employing an IT professional can also save money in the long run. The expense of hiring you to protect their business information can be offset by the money that might have been spent correcting security issues or restoring compromised records. When you look at it this way, you can see why this is such an exciting business opportunity within the information technology field.

As long as there is information being shared electronically, there will be a need for information security. And as a qualified IT professional, you are ideally situated to step in and fulfill that need. So don’t limit your horizons, consider all of the possible opportunities that are waiting out there for you and don’t be afraid to test the waters. When it comes to keeping their information safe, business owners will be extremely grateful for the services you provide!

Offshore Call Center Solutions

Offshore call center solutions offer value based customer services at reduced investments. Customer service plays a very significant role in the promotion of a business. Call centers are centralized part of a business and are dedicated for customer support. With the aid of revolutionary technological advancements, call centers are now relocated to cheaper destinations, as a part of business profit strategy. Offshore solutions can be defined as business solutions offered from a relocated point at a different country, especially an overseas country. Offshore call center solutions provide improved service at reduced capital expenditures. The difference in the economies also offers comparative advantage in the maintenance cost, which adds to the profit margin.

Offshore call center solutions provides qualitative services to the customers with qualified and experienced professionals. They provide solutions for product support from different geographical locations, in compliance with US federal and state laws. The local calls of customers to the toll free service numbers are routed to the offshore destinations through fiber optic cables at speed of light, offering vital services. The broad band revolution and copper back-up links offer crystal clear communications even through sub-sea cable systems.

Offshore call centers provide help desks to clarify customer queries on product information, technical details, installation support, product orders in multi languages on a 24 hour 365 day basis, which assists in the international marketing of the product. They maximize integrated customer care solutions with email support, web collaboration, and technical services. Offshore call centers also perform market intelligence surveys for product evaluation. Some offshore call centers offer telemarketing for product promotion. They help in sales with lead generation and closing the prospect.

Offshore call centers ensure personalized customer interactions through sophisticated data capture and data mining capabilities with the aid of multi-channel communication technology. The routine services of an offshore call center include real time shipping status, dealer location, order taking, travel booking, payment collection, secretarial assistance, lead qualification, directory inquiry, and technical support. The meticulously trained support professionals in an offshore call center deliver comprehensive solutions to various businesses such as IT, insurance, travel & hospitality, health care, pharmaceutical, banking, telecommunications, financial services industries etc, irrespective of cultural and language barriers.